ICONIC RUGS Customer Reviews

What our customers say about us

We can say all we like about our products and services but the only people whose opinions we value and learn from are our customers.

Perfect - keeps rug in place with zero movement

Nice thick wool runner that seems well made. I’m not sure it works well in the spot I wanted it but the dog sure likes it

This rug is perfect in our living room. Quality is excellent and it matches the photos exactly. Delivery was quick too. Highly recommend.

So soft and perfect for our nursery. Looks just like the pictures and the quality is very good. Couldn't be happier with it.

We got two of these, one for our dining room and one for our living room. Perfect fit in both spaces, great quality and looks exactly as pictured. Shipping was fast too. Very happy with these rugs.

Prompt delivery, product true to colour and texture shown online.
Well made and comfortable to walk on, suits our room perfectly.

Beautiful Rug

The rug is beautiful, Iconic are great to deal with - responsive communication and a really positive experience. Thank you.

I am really happy with the rugs I purchased from Iconic Rugs. Sam was super helpful and answered all my questions promptly and professionally. The Wedgwood Waterlily Midnight Pond Designer rug was exactly what I needed to make the dining room look curated and stylish.

I love the colour and texture of the rug. The only thing I would point out is that is one of those direction textures - so it looks very different as you vacuum, rub or step on it. This doesn’t bother me since it is only under a table but be aware if you don’t like that look.

I love it! Very soft and plush feel. Looks great in my long hallway :)

Small second lounge - 2.7 x 5. Bought our furniture first then needing to search for a rug that tied it all together. Wanted a multicolour rug 2 x2.9 ish that was soft underfoot. Delivery was quick and we were kept up to date on timing. The rug was wrapped and protected well.

On opening - the pattern was a bit larger/bigger than expected with more dominant grey base rather than cream base-but the colours are spot on. The rug has a lovely feel underfoot for only a 10mm pile.

Great from delivery to putting on the floor

Love my second rug from Iconic but disappointed I did not get a 10% discount

Absolutely love this beautiful rug! Quality is amazing, colour and design is just stunning!!! 🩷🩷

Beautiful rug! Great quality, great value and excellent service. Highly recommend.

I have emailed Iconic Rugs and left a message for them to ring me all to no avail. The size and colour of the rug is perfect but it does not sit flat and creates a trip hazard for my husband and myself as we are both in our 70's

Love the rug and was very impressed with the fast delivery

Love this rug. Looks great with my decor.
Prompt delivery. Easy online purchase. Recommend.

I love the Laura Ashley floor rug. I received it as it had said it would come on the day. Thanks ☺️

Very pleased with my purchase.
The rug is everything I wanted it to be.

Love it

Absolutely love it and delivered on time without any problems

The quality of the carpet exceeded my expectations

Jane H

Great rug at a good price- fits exactly where we wanted it and adds a touch of colour while protecting the carpet underneath our often used TV watching area in the lounge.

It's a slightly lighter shade in real life but I still love it.

Excellent

It’s an online store only so I don’t know why address is there to drive to.

Great company. Shame about the rug quality.

Lovely rug, fits beautifully in my home. Smooth and easy ordering process and delivery. I would recommend iconic rugs

It took me one mistake before I settled on this rug, but overall I’m very happy. Considering the price, the communication and quality were excellent, and the online virtual room tool was very helpful.

Just keep in mind that colours may look different depending on your screens, so if you’re particular about the shade, it’s worth checking carefully before ordering.

Arrived promptly and delivered to our door. Good quality and fitted area well
Yet to arrange firniture. Colour on ad was a bit misleadimg but we expected that knowing it is hard to colour match. Peace of mind knowing it could be returned at minimal cost if it didn't suit.

Great experience with ICONIC RUGS. Fast shipping and everything arrived perfect. Would definitely order again.

Tracking my order was great, Iconic and freight company kept updating frequently until delivery.

Great service , quick delivery .

Love my “Cleo mat”, the kidney shape suits the space beautifully, and the quality is obvious, my cat, (named Cleo!) also loves it - albeit a bit too much😄.

Beautiful rugs delivered in record time

Appreciate that even though there was a slight mistake with my order and it took a while too arrive that it was all rectified and I received a lovely email explaining what had happened. Would definitely purchase again from you as I am happy with my rug, the quality and the price. 🌟

Great rugs! Amazing service! Highly recommended! 🩷

No issues

Delighted with our rug. Excellent customer service as well. Good value too

Very nice quality rug which was well protected for delivery. Free shipping is a bonus

Arrived ontime

Rug is as described and matched the picture. I am happy with the rug and it looks great in the space.

Rug is beautiful. Prompt delivery. No issues

Ordering was simple, delivery was great, just choosing the rug was the difficult part as there is os many gorgeous rugs to choose from.

Love our rug- feels great underfoot. It works well in our room

Have ordered 2 rugs and both have arrived quickly. Also needed to return a grip underlay as it wasn't needed and the company was very generous & helpful in how this happened.

Easy process.

easy to purchase

They were really good. I was unsure about the colours and the support guy had a helpful email conversation with me to help me get a better sense of that before I ordered. The rug came in the mail very quickly and is excellent. Very clear that it’s pure wool bc it gives off that lanolin aroma and not a plastic off gassing smell. And it is beautiful and luxurious.